Public Finance Management in a Post-2015 World: Time to Care About Service Delivery?

As we motor on towards a Post-2015 development agenda it may also be time to build a new era for public finance management (PFM) – one which considers service delivery far more closely.

Few would disagree that a better understanding of PFM and public sector management is central to reducing poverty. Fiscal stability is needed to promote economic growth and create jobs; while the distribution of public resources (including many forms of external aid) is the basis for providing public services that are critical to improving living standards. Yet PFM looks increasingly unbalanced in many developing countries: while macro-fiscal outcomes seem to be doing well, if not spectacularly so, public service provision is not.

Is it that the global PFM community just doesn’t care about service delivery?

PFM has emerged as one of the most successful governance themes in international development. Over the past two decades, the profession has built up an armoury of standards, tools and norms to guide interventions. Today, those standards are fervently infiltrating public sector reforms around the world. It could even be argued that these have contributed to the remarkable stability shown by developing countries following the 2008 global economic and financial crisis. Yet, despite this progress, the PFM discipline has much less to say about how it can go further to improve service delivery.

Surely, none at the Governance Partnership Facility (GPF) Conference  in September would believe that public services are not important. Organised by the Overseas Development Institute and the World Bank, the conference explored lessons from engaging on governance and anti-corruption projects and deliberated on future priorities for the World Bank. Despite plenty of good will, the dedicated session on “new directions in PFM” revealed just how wide the professional gap between PFM and service delivery really is. Three points stood out from the discussion.

Tools and Measures

Firstly, the standard tools and measures of PFM are inadequate to address concerns about service delivery. Consider the provision of infrastructure: Over the past half-century, “the solution” has progressed from national development planning, to standardised project cycles, and now lies in medium-term expenditure frameworks. But few countries have managed to fully reconcile the need to balance fiscal stability with the construction of good infrastructure projects.

PFM measures such as the Public Expenditure and Financial Accountability (PEFA) assessment are largely blind to the issues facing people and units on the front line. Though some indicators do exist, information that would be considered basic in a private company is often missing from the diagnosis of a PFM system: How many contracts have been signed and paid on time? What proportion of capital projects were budgeted for but never completed? That allows things to go wrong without anyone knowing, or being able to find out, why.

A Lack of Understanding on Why the Gap Exists

Secondly, it is not clear why the gap between PFM and service delivery exists (though there was much speculation at the conference). Perhaps it is because services are highly complex and not easily supported by standardised PFM tools? Others asked if the reasons are more political. Do economists and finance ministries have an overarching say in shaping PFM systems? How well do donors talk and bridge disciplines within their organisations? Or does the gap exist because PFM solutions cannot address the incentives that surround service delivery in developing countries? (After all, PFM almost always involves money, and incentives that involve money can be unpredictable.)

A Lack of Consensus on How to Fill the Gap

Thirdly, there is no consensus on how PFM could be made more service-oriented. Given that we don’t know why the gap between PFM and service delivery exists, it is perhaps unsurprising that there is no consensus on how to fix it. Most likely, different sectors will have different needs. In two separate break-out discussions on health and infrastructure development, both raised the need to address incentives, but differed otherwise. Health units need flexibility to respond to changes in health needs during the year. It may also be possible to get better health outcomes by getting basic PFM systems right (particularly systems for managing the payroll and cash management) or by learning from the experiences of using payment-for-results (PforR). Infrastructure projects face their own distinct challenges, such as managing donors and public-private partnerships. Corruption and poor prioritisation and sequencing are widespread concerns.

A New Era for Public Finance Management?

It is a poor reflection of the politics of PFM that service delivery has been largely side lined by the quest for greater aggregate fiscal discipline (and control). Surely these objectives are not as incompatible as they currently look. As the global economy recovers, and as the international community turns its attention to the post-2015 development agenda, it seems only appropriate for the PFM community to follow in step.

The newly created World Bank Community of Practice – which bring together sector and finance specialists – is a great starting point.  ODI will also be stepping up its research work in this area and no doubt others will too. There is a long way to go, but the timing seems right to show that PFM as a discipline really does care about service delivery.

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